Page 16 - LHC Group

Strategic processes

and tools

Lockton’s method of operation

Our core process, or method of operation, is an annual process which is built to facilitate strategic direction, review data and simplify market opportunities.
By providing tools and expertise, we’re able to drive a structured analytic and planning process with clients on an annual, and multiyear basis. We recognize
that you are both a provider and purchaser of healthcare, and our strategic approach is designed to optimize your domestic services and resources.

The illustration below highlights the steps and tools utilized as part of our method of operation:

01 02 03 04

HEALTHCARE
TOTAL REWARDS IDEAL PROFILE CONJOINT INDUSTRY
PHILOSOPHY ANALYSIS
BENCHMARKS
How do current
Measure what Understand what programs compare
Set high-level beliefs
leadership believes employees value to both market and
industry competitors

05 06 07 08

GROUP PLAN MULTIYEAR
INFOLOCK COMMUNICATIONS
STRATEGY (GPS) STRATEGY
How do we best
What does your data What strategies should we How are we going to get communicate to your
tell us consider there
members

LHC Group — Lockton Total Rewards Practice overview 16 Lockton Companies