Page 4 - Goodwill 2021 Annual Benefits Enrollment
P. 4
Goodwill Industries


Medical and Prescription Drug


Your health is important, and it is really important to Goodwill that you take care of yourself and stay healthy. To
help, Goodwill pays a portion of your premium cost to purchase health insurance. We have also designed a plan
that helps cover the cost of most healthcare services. Medical and pharmacy coverage is provided by BlueCross
BlueShield of Tennessee (BCBST). Employees who enroll will receive an ID card.


BCBST Member Site How Do I Find an In-network Doctor?

Visit www.bcbst.com or call 800.565.9140 for You can ind an in-network doctor by completing one
additional information and take advantage of all the of the following:
helpful tools and resources available.
‹ Go to www.bcbst.com, select Find a Doctor, then
‹ In-network provider and pharmacy searches Search for providers or facilities now. Enter the

‹ A list of prescription drugs covered by our plan doctor or medical specialty information or select

‹ Access to temporary ID cards and instructions to Advanced Search
order another ID card ‹ Call Customer Service at 800.565.9140
‹ Information about paid and pending claims ‹ Contact your designated Human Resources
Business Partner for assistance
What is a Network?
A network is a group of providers your plan contracts
with at discounted rates. You will almost always pay Important Insurance Terms
less when you receive care in-network. The Select (S) ‹ Deductible: the amount of money you are responsible
for paying up front before your plan pays its portion
Network with BCBST is a lower cost option for ‹ Coinsurance: the percentage you and the plan pay; in
Goodwill employees. It DOES NOT cover services our plans, you pay a smaller percentage and the plan
provided by HCA/TriStar Hospitals or physicians. pays a larger percentage

‹ Copay: a ixed amount for certain services you pay in
some of our plans
‹ Out-of-pocket maximum: the limit on your
expenses; once you reach this limit, the plan covers all
eligible expenses for the remainder of the plan year


























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