Page 6 - Guide
P. 6
2017 Benefits Enrollment


Preventive Care Nurseline

Both the PPO and the HSA Anthem’s 24/7 Nurseline puts you in touch with a registered nurse who
plans cover preventive care at 100 can answer your questions and help you decide how to take care of any
percent. Getting regular check-ups health issue. Can you treat the problem at home? Do you need to see
and exams can help you stay well your doctor? Or should you go to the emergency room? Making the right
and catch problems early. When choice can save money, give you peace of mind, and protect your health.
you receive services from in-
network doctors, there is no out- If you do not want to talk with a nurse, you can listen to recorded

of-pocket payment. Please review messages on more than 300 topics. Just choose AudioHealth Library
the preventive care guidelines when you call the NurseLine number. Every call is private.
before receiving care. There
may be age and/or frequency The toll-free number can be found on the back of your ID card. If it is
limitations in place which may hard for you to hear or speak, Nurseline has TTY/TDD services available
prevent your service from being as well.
covered at 100 percent under

the preventive care guidelines. Anthem LiveHealth Online
For example, a colonoscopy is Have a health question? Under the weather? With LiveHealth Online, you
recommended for individuals age do not have to schedule an appointment, drive to the doctor’s ofice, and
50 and older. If received prior to then wait for your appointment. In fact, you do not have to leave your
age 50, it would likely not be coded home or ofice. Doctors can answer questions, make a diagnosis, and even
as preventive. Please refer to your prescribe basic medications, in most states, when needed.
summary of beneits or call the
number on the back of your ID With LiveHealth Online, you have access to immediate doctor visits
card for additional information. through live video, your choice of US board-certiied doctors, and a
private, secure and convenient online visit. Under the PPO plan, you are
charged your primary care ofice visit copay. Under the HSA plan, you are
charged $49, until the deductible is met.


You can use LiveHealth Online whenever you have a health concern and
do not want to wait. Doctors are available 24 hours a day, seven days a
week, 365 days a year. Some of the most common uses include cold and

lu symptoms, allergies, sinus infections, and family health questions.

Just enroll for free at livehealthonline.com or on the app, and you are
ready to see a doctor.










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