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3/14/25, 11:11 AM Citywealth Leaders List interview: 60 seconds with HE Raja Al Mazrouei, Etihad Credit Insurance
Beyond risk mitigation, numerous companies are exploring collaborative opportunities,
leveraging ECI’s network to access financing and expanding their supply chains. Additionally,
there is a rising interest in training sessions on trade credit insurance and risk management to
strengthen internal expertise. These evolving client priorities highlight the increasing awareness
of financial risk management and ECI’s vital role in fostering secure and sustainable global
trade.
What challenges do your clients face and how are you helping your clients to overcome
them?
Businesses engaged in international trade often confront significant challenges, ranging from
managing market risks to securing financing and ensuring compliance with regulations. One of
the primary obstacles is evaluating market risks, such as political instability and economic
fluctuations. In order to support businesses in these circumstances, ECI provides
comprehensive market intelligence reports, helping clients make well-informed decisions.
Access to financing is another major concern, as traditional lenders often view cross-border
trade as a major risk. ECI addresses this by offering credit insurance, which enhances a
company’s credibility with banks and financial institutions, making it easier to secure funding.
Additionally, cash flow difficulties caused by delayed payments from international buyers can
impact business operations. ECI helps mitigate this by facilitating invoice discounting and
factoring services, ensuring that businesses maintain liquidity. Navigating complex regulatory
requirements is yet another challenge, with exporters often struggling to keep up with evolving
legal frameworks. ECI offers expert guidance to ensure clients remain compliant across different
markets. Establishing trust with international buyers is also critical. ECI supports businesses by
conducting buyer risk assessments, providing insights into potential partners’ financial stability
and reliability.
What is your proudest professional achievement?
One of my most significant professional accomplishments has been steering the company
towards becoming a key driver of the UAE’s economic diversification and global trade
aspirations. Under my leadership, ECI has solidified its position as a key partner for businesses,
providing them with the financial security and confidence needed to expand internationally. A
major milestone has been improving financial access for SMEs, enabling them to compete
effectively in global markets with the right support.
I have spearheaded digital transformation initiatives, integrating advanced technologies to
enhance risk assessment and customer experiences. Notably, ECI has maintained its Fitch AA-
rating for the seventh consecutive year, a testament to our financial strength and credibility.
These efforts have reinforced ECI’s role in promoting economic resilience and advancing
sustainable trade—an achievement I take great pride in, as it aligns with the UAE’s long-term
economic vision.
What do you consider to be the most important attributes for a leader?
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