Page 10 - Moglix PR Report - August 2024

Are internet outages wake-up call for B2B eCommerce platforms to innovate and adapt?
Consequently, knowing how to use the right cu ng-edge technology plays a key role in the
future. Edge compu ng reduces reliance on a single centralised data centre by decentralising

data processing to edge devices. This enhances company resilience and guarantees that

opera ons con nue autonomously even in case where central infrastructure is compromised.

Furthermore, innova ve AI tools can assist significantly in predic ve maintenance, anomaly
detec on and proac ve risk management in procurement. It can help companies foresee

challenges and problems, mi gate these issues, as well as make informed decisions through a

thorough analysis of extensive amounts of data in real- me.

The need of having offline capabili es, in addi on to enhancing digital resilience, has been

further emphasised by the recent global internet outage incident. Businesses should develop
offline capabili es to guarantee that opera ons con nue even in the absence of internet

connec vity, diversify communica on methods to maintain connec vity and employ mul -cloud

solu ons to avoid single points of failure.

Strong cybersecurity measures are also essen al for preven ng data breaches and guaranteeing

con nuous and uninterrupted business opera ons. Furthermore, increased investments in IT
infrastructure are necessary to facilitate the adop on of these cu ng-edge technologies. To

address any disrup ons and ensure that B2B eCommerce pla orms con nue to be robust and

flexible, con nuous research and development are also essen al.

Furthermore, employees need to be trained and equipped with advanced abili es to handle and

u lise technologies efficiently with a focus on digital literacy, cybersecurity and crea ve
procurement methods.

Addi onally, to create industry standards and best prac ces, robust coopera on between

eCommerce pla orms, technology suppliers and regulatory agencies is crucial. By combining

resources and knowledge, partnerships can create powerful systems and guarantee that the

ecosystem is well-prepared to face any challenge that may arise in the future.

The recent internet outage must be considered as catalyst for transforma on in the B2B

eCommerce industry, rather than a setback. By embracing innova on and adap ng to new
technologies, enterprises can create op mal systems that guarantee uninterrupted opera ons

even when faced with unan cipated interrup ons, thereby posi oning companies for long-term

success.

The author, Piyush Malviya, is vice president and head of Moglix, MEA.

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