Page 30 - OOKLA PR REPORT - DECEMBER 2024 (Local & Regional)

12/10/24, 4:40 PM Downdetector® by Ookla® report highlights largest service outages in 2024, including Facebook, Crowdstrike and Microsoft | ME…
The European region was adversely affected by Facebook and WhatsApp outages, along
with interruption in the services of German telecom providers 1&1 and Deutsche Telekom.
In Latin America, disruptions to Facebook, Instagram, and WhatsApp were experienced
widely, along with outages of local services like Bait and Nubank.
While Microsoft 365 and Facebook outages significantly impacted the Middle East and Africa
region, disruptions to local telecom providers like Telkom, MTN, and Vodacom were seen as
well.
Across the United States and Canada, Facebook, CrowdStrike, and AT&T outages were
most significant, followed by interruptions in various gaming services and ISPs. Notably,
when a routine software update of Crowdstrike went awry on July 19, nearly five million user-
reports on Downdetector linked to services that use Crowdstrike or Microsoft (including
emergency services, airlines, and ride-sharing apps) were reported.
“In such scenarios, early detection, problem isolation, and user communication becomes
critical for local telecom operators and service providers. Leveraging Downdetector Explorer,
operators can understand the size and scale of incidents — and rapidly act to resolve issues
that matter most to consumers,” said Farid.
To read the full report, click here.

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