Page 444 - OOKLA PR REPORT - DECEMBER 2024 (International Part 2)

1/15/25, 1:57 PM Africa-Newsroom -

Downdetector® by Ookla® Report Highlights Biggest Service Outages in 2024,
Including Facebook, Crowdstrike, and Microsoft

Language: fr | Date: 2024-12-09 14:42:47 | Share
While the Microsoft 365 and Facebook outages had a significant impact on the Middle East and Africa region,
disruptions were also seen at local telecommunications providers such as Telkom, MTN and Vodacom.

Also available in English ﺔﯿﺑﺮﻌﻟا ﻲﻓ ﺎﻀﯾأ ﺮﻓﻮﺘﺗ

DUBAI, United Arab Emirates, December 9, 2024/APO Group/ -- Facebook's outage on March 5 was the
world's largest, with 11.1 million users reporting problems.
Following the Crowdstrike outage on July 19, nearly five million users reported problems with services that depend
on it, including emergency services, airlines and ride-hailing apps.
The most significant outage in the Middle East and Africa was Microsoft 365 on March 14, as part of a global
event.

Hamdy Farid – Senior Vice President of
Products

Ookla® ( www.Ookla.com ), the global leader in connectivity intelligence, has released its latest analysis of the
biggest internet outages ( https://apo-opa.co/3D36xq3 ) in the first nine months of 2024. The report, based on
data from Downdetector® ( https://apo-opa.co/3Zta2gR ), aims to analyze the biggest challenges associated with
service disruptions as reliance on digital services increases.

Downdetector by Ookla is the world’s most popular online service status information platform. Powered by over
25 million monthly individual user reports, real-time analysis, and outage report verification, Downdetector
Explorer helps Internet Service Providers (ISPs), mobile network operators, technology companies, banks, and
other organizations understand the size and scope of incidents – and act quickly to resolve the issues that matter
most to their customers.

The main conclusions of the report are as follows:

Social media platforms like Facebook, Instagram and WhatsApp were the worst hit, affecting millions of users.
Additionally, ISPs and gaming services have also been heavily impacted, highlighting both the complexity of the
Internet and the needs of network-dependent services in this complex ecosystem.
Although the outages occurred worldwide, key regions such as Asia Pacific, Europe, Latin America, the Middle
East, Africa and the United States experienced significant service disruptions.

“Our Downdetector platform provides real-time visibility into service outages, helping users and businesses stay
informed and respond effectively,” said Hamdy Farid, SVP of Product at Ookla. “Many major retailers, social
media platforms, internet service providers, streaming services, gaming companies, and financial institutions
rely on Downdetector to monitor outages and understand the root causes of connectivity issues.”
https://lemissaire.tg/africa-newsroom/?pr=326126&lang=fr&q=downdetectorr-by-ooklar-report-highlights-largest-service-outages-in-2024-including-fac… 1/2