Page 57 - Savoye PR Report - May 2025

Insights: Robots aren't replacing us; they are redefining what we do best
This year’s Seamless Middle East brought “The Future of Digital Commerce” to the spotlight,

highlighting innovations and challenges across sectors like e-commerce, logistics, and supply

chain.

The logistics and supply chain sector in particular has experienced a significant
transformation, driven by changing consumer demands, technological advancement in AI and

robotics, and a growing emphasis on sustainability.

Consumer expectations have become more complex, particularly due to the rapid rise of e-

commerce and hence, company warehouses are evolving urgently from traditional storage

spaces into intelligent, automated fulfillment centres, striving to survive in a fast-paced,
customer-centric market.

There are five key trends reshaping the landscape

First, warehousing is no longer just about storing and shipping products. The rise of e-

commerce has pushed businesses to rethink fulfillment as a critical touchpoint in the
customer journey. Today, customised packing and branded experiences are becoming

standard, requiring greater agility and personalisation in warehouse operations.

To meet these new demands, the logistics industry is undergoing a major shift powered by

artificial intelligence and robotics, particularly through intelligent software like warehouse

management systems (WMS). Just like smartphones are a daily necessity, WMS is now

essential in modern warehouses, helping operators track inventory in real time, manage

orders and staff, and provide performance insights.

https://gulfbusiness.com/automation-in-logistics-robots-arent-replacing-us/ 2/4