Page 125 - OOKLA PR REPORT - DECEMBER 2024 (International Part 1)
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1/14/25, 2:29 PM NEWS ROOM | AFRICA BULLETIN
companies, banks, and other organizations understand the size and scale
of incidents — and rapidly act to resolve issues that matter most to their
customers.
Key findings from the report include:
Social media platforms like Facebook, Instagram, and WhatsApp were
most impacted, affecting millions of users.
Furthermore, Internet Service Providers (ISPs) and gaming services
were also significantly impacted, underscoring both the complexity of the
internet itself, and the needs of network-reliant services on this complex
ecosystem.
Though the outages were worldwide, key regions like the Asia-Pacific,
Europe, Latin America, the Middle East, Africa, and the United States
experienced substantial service disruptions.
“Our Downdetector platform offers real-time visibility into service
disruptions, helping users and businesses stay informed and respond
effectively,” said Hamdy Farid, SVP of Product at Ookla. “Many leading
retailers, social media platforms, internet providers, streaming services,
gaming companies, and financial institutions rely on Downdetector to
monitor outages and understand the root causes of connectivity issues.”
The report also includes a region-wise breakdown of the biggest
outages:
On a global scale, Facebook's outage on March 5 was the largest, with over
11.1 million users across the world reporting issues. Facebook and
Instagram outages impacted the Asia-Pacific region the most, followed by
widespread disruptions to Microsoft 365 and local services like PayPay and
Jio.
The European region was adversely affected by Facebook and WhatsApp
outages, along with interruption in the services of German telecom
providers 1&1 and Deutsche Telekom.
In Latin America, disruptions to Facebook, Instagram, and WhatsApp were
experienced widely, along with outages of local services like Bait and
Nubank.
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