Page 168 - OOKLA PR REPORT - DECEMBER 2024 (International Part 1)

1/14/25, 2:39 PM Africa Newsroom – Efficacy News

Hamdy Farid - SVP of Product

Downdetector by Ookla is the world’s most popular platform for online

service status information. By leveraging over 25 million monthly reports

from individual users, real-time analysis, and verification of outage

reports, Downdetector Explorer helps ISPs, mobile network operators,

technology companies, banks, and other organizations understand the

size and scale of incidents — and rapidly act to resolve issues that

matter most to their customers.

Key findings from the report include:

Social media platforms like Facebook, Instagram, and WhatsApp were most impacted, affecting millions of users.
Furthermore, Internet Service Providers (ISPs) and gaming services were also significantly impacted, underscoring

both the complexity of the internet itself, and the needs of network-reliant services on this complex ecosystem.
Though the outages were worldwide, key regions like the Asia-Pacific, Europe, Latin America, the Middle East,
Africa, and the United States experienced substantial service disruptions.

“Our Downdetector platform offers real-time visibility into service

disruptions, helping users and businesses stay informed and respond

effectively,” said Hamdy Farid, SVP of Product at Ookla. “Many leading

retailers, social media platforms, internet providers, streaming services,

gaming companies, and financial institutions rely on Downdetector to

monitor outages and understand the root causes of connectivity issues.”

The report also includes a region-wise breakdown of the biggest outages:

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