Page 368 - OOKLA PR REPORT - DECEMBER 2024 (International Part 1)

1/14/25, 3:39 PM Press Releases – Mansa Media

Downdetector® by Ookla® report highlights largest service outages in
2024, including Facebook, Crowdstrike and Microsoft

Language: en | Date: 2024-12-09 14:42:47 | Share
While Microsoft 365 and Facebook outages significantly impacted the Middle East and Africa region,
disruptions to local telecom providers like Telkom, MTN, and Vodacom were seen as well
Egalement disponible en Français ﺔﯾﺑرﻌﻟا ﻲﻓ ﺎﺿﯾأ رﻓوﺗﺗ
DUBAI, United Arab Emirates, December 9, 2024/APO Group/ -- Facebook outage on March 5
was the largest global outage,
with 11.1 million users reporting issues
Crowdstrike outage on July 19 led to nearly five million users reporting issues with services that rely
on it, including emergency services, airlines, and ride-sharing apps
The largest outage in the Middle East and Africa was the Microsoft 365 outage on March 14, which
was part of a global event
Ookla® (www.Ookla.com), a global leader in connectivity intelligence, has released its
latest analysis on the largest internet outages (https://apo-opa.co/3D36xq3) during the first
nine months of 2024. The report, based on Downdetector® (https://apo-opa.co/3Zta2gR)
data, aims to analyse the largest challenges associated with service disruptions, as
dependence on digital services increases.

Hamdy Farid -
SVP of Product

Downdetector by Ookla is the world’s most popular platform for online service status
information. By leveraging over 25 million monthly reports from individual users, real-time
analysis, and verification of outage reports, Downdetector Explorer helps ISPs, mobile
network operators, technology companies, banks, and other organizations understand the
size and scale of incidents — and rapidly act to resolve issues that matter most to their
customers.
Key findings from the report include:
Social media platforms like Facebook, Instagram, and WhatsApp were most impacted, affecting
millions of users.
Furthermore, Internet Service Providers (ISPs) and gaming services were also significantly impacted,
underscoring both the complexity of the internet itself, and the needs of network-reliant services on
this complex ecosystem.
Though the outages were worldwide, key regions like the Asia-Pacific, Europe, Latin America, the
Middle East, Africa, and the United States experienced substantial service disruptions.
“Our Downdetector platform offers real-time visibility into service disruptions, helping users
and businesses stay informed and respond effectively,” said Hamdy Farid, SVP of Product
at Ookla. “Many leading retailers, social media platforms, internet providers, streaming
services, gaming companies, and financial institutions rely on Downdetector to monitor
outages and understand the root causes of connectivity issues.”
The report also includes a region-wise breakdown of the biggest outages:
On a global scale, Facebook's outage on March 5 was the largest, with over 11.1 million
users across the world reporting issues. Facebook and Instagram outages impacted the
Asia-Pacific region the most, followed by widespread disruptions to Microsoft 365 and local
services like PayPay and Jio.

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