Page 380 - OOKLA PR REPORT - DECEMBER 2024 (International Part 1)

1/14/25, 3:44 PM Africa-Newsroom - Récépissé N°0026/12-2020/pl/P

Downdetector® by Ookla® report highlights largest service outages in
2024, including Facebook, Crowdstrike and Microsoft

Language: en | Date: 2024-12-09 14:42:47 | Share
While Microsoft 365 and Facebook outages significantly impacted the Middle East and Africa region, disruptions to local
telecom providers like Telkom, MTN, and Vodacom were seen as well

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DUBAI, United Arab Emirates, December 9, 2024/APO Group/ -- Facebook outage on March 5 was the
largest global outage, with 11.1 million
users reporting issues
Crowdstrike outage on July 19 led to nearly five million users reporting issues with services that rely on it, including
emergency services, airlines, and ride-sharing apps
The largest outage in the Middle East and Africa was the Microsoft 365 outage on March 14, which was part of a
global event

Ookla® (www.Ookla.com), a global leader in connectivity intelligence, has released its latest analysis on the
largest internet outages (https://apo-opa.co/3D36xq3) during the first nine months of 2024. The report, based on

Downdetector® (https://apo-opa.co/3Zta2gR) data, aims to analyse the largest challenges associated with service
disruptions, as dependence on digital services increases.

Hamdy Farid - SVP of Product

Downdetector by Ookla is the world’s most popular platform for online service status information. By
leveraging over 25 million monthly reports from individual users, real-time analysis, and verification of outage
reports, Downdetector Explorer helps ISPs, mobile network operators, technology companies, banks, and other

organizations understand the size and scale of incidents — and rapidly act to resolve issues that matter most to
their customers.

Key findings from the report include:

Social media platforms like Facebook, Instagram, and WhatsApp were most impacted, affecting millions of users.
Furthermore, Internet Service Providers (ISPs) and gaming services were also significantly impacted,
underscoring both the complexity of the internet itself, and the needs of network-reliant services on this complex

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