Page 384 - OOKLA PR REPORT - DECEMBER 2024 (International Part 1)

1/14/25, 3:46 PM - Business Review Afrika
Across the United States and Canada, Facebook, CrowdStrike, and AT&T outages were most significant,

followed by interruptions in various gaming services and ISPs. Notably, when a routine software update

of Crowdstrike went awry on July 19, nearly five million user-reports on Downdetector linked to services

that use Crowdstrike or Microsoft (including emergency services, airlines, and ride-sharing apps) were

reported.

“In such scenarios, early detection, problem isolation, and user communication becomes critical for local

telecom operators and service providers. Leveraging Downdetector Explorer, operators can understand the

size and scale of incidents — and rapidly act to resolve issues that matter most to consumers,” said

Farid.

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