Page 49 - DUBAI MUNICIPALITY PR REPORT ENGLISH JANUARY 2024
P. 49
Press Release
Dubai Municipality’s Happiness Vehicle initiative records over 500
transactions for Emirati citizens in 2023
Over 20 per cent of total transactions were benefitted by senior citizens and
people of determination
Dubai, January 3, 2024: Dubai Municipality completed about 500 transactions of digital and
smart municipal services through its ‘Happiness Vehicle’ initiative to make services available to
citizens at their homes. The project completed 52 transactions in the first quarter, 132
transactions in the second, and 153 and 133 transactions in each of the third and fourth quarters
respectively.
Manal Bin Yaroof, Director of Customer Happiness Department at Dubai Municipality, underlined
how the Dubai Municipality places a high value on improving the happiness of residents, especially
senior citizens and people of determination. In light of this commitment, the Municipality is
working relentlessly to meet the requirements of these categories with world-class services.
In addition, Al Suwaidi observed that the initiative aligns with the Municipality's goals of
promoting citizens’ overall wellbeing and advancing the provision of proactive, integrated services
that exceed expectations and elevate quality of life. She also emphasised how the project reflects
Dubai Municipality's social responsibility towards communities and how it translates the
