Page 103 - UNIFONIC PR REPORT SEPTEMBER 2023
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ﺮﺒﻋ ،ﺕﺎﻴﻠﻤﻌﻟﺍ ﺓءﺎﻔﻛ ﻊﻓﺭ ﻲﻓ ﻢﻬﺴُﻳ ًﺎﻴﻛﺫ ًﻼﺣﻭ ،ﺔﺘﻤﺗﺆﻤﻟﺍ ﻞﺻﺍﻮﺘﻟﺍ ﺕﺎﻣﻮﻈﻨﻣ ﻲﻓ ﺔﻴﻋﻮﻧ ﺔﻠﻘﻧ Chatbot ﻞِﻜﺸﻳﻭ
ﺕﺍﺭﺪﻗ ﺯﻭﺎﺠﺘﺗ ﻲﺘﻟﺍ ءﻼﻤﻌﻟﺍ ﻢﻋﺩ ﺕﺎﻴﻠﻤﻋﻭ ،ﺓﺪﻘﻌﻤﻟﺍ ﺕﺎﻳﺪﺤﺘﻟﺍﻭ ﻞﺋﺎﺴﻤﻟﺍ ﻰﻠﻋ ﺰﻴﻛﺮﺘﻠﻟ ﻞﻤﻌﻟﺍ ﻕﺮﻔﻟ ﻝﺎﺠﻤﻟﺍ ﺔﺣﺎﺗﺇ
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ﺪﻌﺑ ،ﻲﻋﺎﻨﻄﺻﻻﺍ ءﺎﻛﺬﻟﺍ ﻰﻠﻋ ﺔﻤﺋﺎﻘﻟﺍ "ﻚﻧﻮﻔﻴﻧﻮﻳ" ﺕﺎﻣﺪﺧ ﺯ ﺰﻌﺗ ﺓﺪﻳﺪﺟ ﺔﻓﺎﺿﺇ ﺭﺎﻜﺘﺑﻻﺍ ﺍﺬﻫ ﻞِﺜﻤﻳ ﺎﻤﻛ . Chatbot
. 2022 ﻡﺎﻌﻟﺍ ﻲﻓ ( Sestek ) ﻲﻋﺎﻨﻄﺻﻻﺍ ءﺎﻛﺬﻟﺎﺑ ﺔﻧﺎﻌﺘﺳﻻﺎﺑ ﺕﺎﺛﺩﺎﺤﻤﻟﺍ ﺔﺘﻤﺗﺃ ﺔﻛﺮﺷ ﻰﻠﻋ ﺎﻫﺫﺍﻮﺤﺘﺳﺍ
ﻞﻋﺎﻔﺗ ﺮﻳﻮﻄﺘﺑ ﺔﻠﻴﻔﻜﻟﺍ ﺔﺜﻳﺪﺤﻟﺍ ﺎﻬﺗﺎﻣﺪﺧﻭ ﺎﻬﻟﻮﻠﺣ ﻦﻣ ﺔﻋﻮﻤﺠﻣ ﻚﻧﻮﻔﻴﻧﻮﻳ ﺽﺮﻌﺘﺴﺗ ، Chatbot ﻰﻟﺇ ﺔﻓﺎﺿﻹﺎﺑﻭ
ﻯﺅﺭ ﻢﻋﺪﻟ "ﻚﻧﻮﻔﻴﻧﻮﻳ" ﺕﺎﻓﺪﻬﺘﺴﻣ ﻊﻣ ًﺎﻴﺷﺎﻤﺗ ﻡﺍﺰﺘﻟﻻﺍ ﺍﺬﻫ ﻲﺗﺄﻳﻭ .ﻲﻨﻘﺘﻟﺍ ﻡﺪﻘﺘﻟﺍ ﺮﻴﻳﺎﻌ ﻣ ﻰﻠﻋﺃ ﻖﻓﻭ ءﻼﻤﻌﻟﺍ
ﻲﻓ ﻲﻤﻗﺮﻟﺍ ﻝﻮﺤﺘﻟﺍ ﺔﻠﺠﻋ ﻊﻓﺪﻟ ،" 2030 ﺔﻜﻠﻤﻤﻟﺍ ﺔﻳﺅﺭ" ﻚﻟﺫ ﻲﻓ ﺎﻤﺑ ،ﺔﻳﺩﻮﻌﺴﻟﺍ ﺔﻴﺑﺮﻌﻟﺍ ﺔﻜﻠﻤﻤﻟﺍ ﺕﺎﻴﺠﻴﺗﺍﺮﺘﺳﺍﻭ
.ﺔﺻﺎﺨﻟﺍﻭ ﺔﻴﻣﻮﻜﺤﻟﺍ ﺕﺎﻋﺎﻄﻘﻟﺍ
ﻞﺻﺍﻮﺗ ﺔﺑﺮﺠﺗ ﻢﻳﺪﻘﺗ ﻲﻓ ﺓﺪﺋﺍﺭ ٍﺔﺼﻨﻤﻛ ﺎﻬﺘﻧﺎﻜﻣ ﺦﻴ ﺳﺮﺗ ﻰﻠﻋ "ﻚﻧﻮﻔﻴﻧﻮﻳ" ﺹﺮﺤﺗ ، 2006 ﻡﺎﻌﻟﺍ ﻲﻓ ﺎﻬﺴﻴﺳﺄﺗ ﺬﻨﻣﻭ
ءﻼﻤﻌﻟﺍ ﺔﺑﺮﺠﺗ ﺭ ّ ﻮﻄﺗ ﻥﺃ ﺔﻛﺮﺸﻟﺍ ﺖﻋﺎﻄﺘﺳﺍﻭ .ﻂﺳﻭﻷﺍ ﻕﺮﺸﻟﺍ ﻲﻓ ﺕﺎﺴﱠﺳﺆﻤﻠﻟ ﺕﺎﻐﻠﻟﺍﻭ ﺕﺍﻮﻨﻘﻟﺍ ﺓﺩﺪﻌﺘﻣﻭ ﺔﺴﻠﺳ
ﻢﻳﺪﻘﺗ ﻲﻓ ﺕﺎﻛﺮﺸﻟﺍ ﻢﻋﺪﻳ ﺎﻤﺑ ،ﻊﻴﻤﺠﻠﻟ ﺔﺣﺎﺘﻤﻟﺍﻭ ﺔﺘﻤﺗﺆﻤﻟﺍﻭ ﺔﺜﻳﺪﺤﻟﺍ ﺎﻬﺘﺼﻨﻣ ﻝﻼﺧ ﻦﻣ ،ﺕﺎﻋﺎﻄﻘﻟﺍ ﻦﻣ ﺪﻳﺪﻌﻟﺍ ﻲﻓ
.ﺎﻬﺋﻼﻤﻋ ﺕﺎﻌﻗﻮﺗ ﺯﻭﺎﺠﺘﺗ ﺔﺴﻠﺳﻭ ﺔ ﻴﻤﻗﺭ ﻞﺻﺍﻮﺗ ﺕﺎﻣﺪﺧ
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