Page 27 - UNIFONIC PR REPORT - JANUARY 2024

1/23/24, 3:03 PM Unifonic partners with MoEngage to deliver superior customer engagement solutions - VARonline

Unifonic partners with MoEngage to deliver superior customer
engagement solutions

0
BY EDITOR THE INTEGRATOR ON JANUARY 22, 2024 LATEST NEWS

Unifonic, the leading omnichannel customer engagement platform in the Middle East and MoEngage, the leading insights-led

customer engagement platform, have announced their strategic partnership. With this partnership, Unifonic will now be a part
of the MoEngage Catalyst Partner program that aims at helping brands scale at speed.

This partnership is a significant milestone towards enhancing and providing a comprehensive end-to-end customer
engagement solution to brands in the Middle East.

The partnership signifies a commitment to the Middle East market, where there is immense potential for growth and

innovation. With the combined capabilities, Unifonic and MoEngage will be able to deliver cutting-edge solutions that empower
businesses in the region to drive digital transformation and excel in customer engagement.

Unifonic streamlines conversations at every touchpoint throughout the customer journey by unifying communication channels,
messaging apps, and chatbots on one simple-to-use platform. MoEngage, on the other hand, specializes in AI-powered,
insights-led customer engagement, facilitating data-driven personalized experiences.

Together, the strategic partnership will help drive:

Enhanced Customer Engagement: The partnership will focus on creating more comprehensive and personalized
customer engagement solutions. By leveraging Unifonic’s communication soutions and MoEngage’s state-of-the-art

marketing automation, businesses can engage with their customers in a more meaningful and effective manner.
https://varonline.com/unifonic-partners-with-moengage-to-deliver-superior-customer-engagement-solutions/ 1/2