Page 29 - UNIFONIC PR REPORT - JANUARY 2024

1/23/24, 3:03 PM Unifonic partners with MoEngage
Unifonic partners with MoEngage

Adgully Bureau | 1 day ago

Unifonic, the leading omnichannel customer engagement platform in the Middle East and
MoEngage, the leading insights-led customer engagement platform, have announced their
strategic partnership. With this partnership, Unifonic will now be a part of the MoEngage Catalyst
Partner program that aims at helping brands scale at speed.
This partnership is a significant milestone towards enhancing and providing a comprehensive end-
to-end customer engagement solution to brands in the Middle East.

The partnership signifies a commitment to the Middle East market, where there is immense
potential for growth and innovation. With the combined capabilities, Unifonic and MoEngage will
be able to deliver cutting-edge solutions that empower businesses in the region to drive digital
transformation and excel in customer engagement.

Unifonic streamlines conversations at every touchpoint throughout the customer journey by
unifying communication channels, messaging apps, and chatbots on one simple-to-use platform.
MoEngage, on the other hand, specializes in AI-powered, insights-led customer engagement,
facilitating data-driven personalized experiences.

Together, the strategic partnership will help drive:
Enhanced Customer Engagement: The partnership will focus on creating more comprehensive and
personalized customer engagement solutions. By leveraging Unifonic's communication soutions
and MoEngage's state-of-the-art marketing automation, businesses can engage with their
customers in a more meaningful and effective manner.
Digital Transformation: Support businesses in the Middle East on their journey towards digital
transformation and provide the tools and expertise needed to adapt to the changing landscape of
customer interactions and preferences.

https://adgully.me/post/5248/unifonic-partners-with-moengage 1/2