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help optimize passenger flow, reduce congestion on concourses and runways, indicate
areas where different processes may be needed, and improve operational efficiency.

Digital twins can also facilitate predictive maintenance, minimizing downtime from
equipment failures to avoid costly and problematic disruptions in services. They can
suggest system upgrades for better outcomes across the board. By integrating data
from dozens of systems into one streamlined format, they offer a comprehensive view
of every aspect of an airport’s operation, leveraging past and present information for
future planning and indicating changes for cost effectiveness and sustainability. Digital
tools have a critical role to play, enhancing not only the work of asset owners and
stakeholders, but also the experience of millions of travelers who pass through airports
daily.
Creating a Golden Thread

In infrastructure, we believe in the concept of a “golden thread”—a continuity of the
many different types of data that can be captured and leveraged within an
infrastructure digital twin across every stage of the asset lifecycle without data loss
from handovers. The inherent complexity of airports means their golden threads are
particularly important. When data is gathered from every part of the asset with a
lifetime perspective, this information can drive and optimize decision-making at future
iterations of the project.

Ultimately, that golden thread means we are never starting from scratch. Rather, every
repair, upgrade, and systemwide change arises from the cumulative learning and
understanding of past iterations of the project, all working in congress to indicate the
best and most efficient way forward. In this way, we can keep airport passengers
moving every day at the speed of change.

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