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efficiency, improves the customer experience, and supports sustainable development in Fujairah,
which continues to actively contribute to the nation’s progress.”

Eng Sharif Al Olama, Undersecretary for Energy and Petroleum Affairs at the Ministry, said, “The
centre represents a transformational shift in the delivery of government services, offering a
groundbreaking experience built on artificial intelligence and hologram technology. This model is
scalable across all emirates, enhancing the UAE’s global competitiveness in the digital domain.
Launching the centre in Fujairah reflects the leadership’s vision of promoting balanced
development and is a practical step within the Ministry’s efforts to build a human-centred,
interconnected government services ecosystem aligned with the goals of the ‘We the UAE 2031’
vision and the shift toward smart government.”

He affirmed that the launch of the centre aligns with the National Strategy for Government Services,
launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime
Minister and Ruler of Dubai. This strategy aims to position the UAE as a global benchmark for the
most efficient and innovative government services, translating the wise leadership’s directives for
the UAE to be number one globally in government service delivery.

Eng Mohammed bin Taliah, Chief of Government Services in the UAE Government, explained that
the centre represents a pivotal step in the government’s digital transformation journey and reflects
government entities' ability to adopt the latest digital innovations to deliver an exceptional
customer experience that aligns with the country’s aspirations of delivering world-class services.
He said, “The centre serves as an advanced interactive platform for enabling customers to directly
contribute to developing government services through innovative channels that allow them to
submit their suggestions and feedback. This fosters integration among government entities,
promotes a culture of community engagement, and establishes a flexible government environment
capable of responding promptly to evolving needs.”
The launch of the Digital Services Centre is part of the Ministry’s broader plan to expand this
innovative model across the UAE, in align with the UAE Government Services Strategy, and the
Government Services Development Guide 2.0. The centre offers over 150 digital services, aiming to
serve more than 20,000 users annually.

Integrating smart systems that enhance operational efficiency and support data-driven decision-
making, the centre provides a wide range of services from the Ministry of Energy and Infrastructure,
in addition to a set of services from federal and local partner entities in the Emirate of Fujairah—
offered through a unified and fully integrated digital experience. This contributes to simplifying
procedures, saving time and effort, and improving quality of life, in line with the smart government
approach that places people at the heart of its priorities.

To mark the inauguration of the centre, the Ministry of Energy and Infrastructure, in collaboration
with Emirates Post, has issued a commemorative stamp honouring H.H. Sheikh Mohammed bin
Hamad bin Mohammed Al Sharqi, Crown Prince of Fujairah.

https://www.wam.ae/en/article/bkp26pp-crown-prince-fujairah-witnesses-launch-first-fully