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7/16/25, 11:45 AM Crown Prince of Fujairah witnesses launch of first fully digital government service centre in emirate
H.H. Sheikh Mohammed Al Sharqi said, “Today, we take pride in launching the virtual digital services
centre in Fujairah, which embodies the vision of our wise leadership toward building a future-ready
government founded on innovation. This centre contributes to enhancing quality of life and facilitating
services for citizens and residents alike. It stands as an advanced model of smart government services

and reflects the ability of our national institutions to adopt and effectively leverage cutting-edge
technologies—affirming the UAE’s pioneering position in the field of digital government transformation.”

H.H. the Crown Prince of Fujairah added, “We applaud the efforts of the Ministry of Energy and
Infrastructure in developing an integrated digital service infrastructure that enhances government

efficiency, improves the customer experience, and supports sustainable development in Fujairah, which
continues to actively contribute to the nation’s progress.”

Eng Sharif Al Olama, Undersecretary for Energy and Petroleum Affairs at the Ministry, said, “The centre
represents a transformational shift in the delivery of government services, offering a groundbreaking
experience built on artificial intelligence and hologram technology. This model is scalable across all

emirates, enhancing the UAE’s global competitiveness in the digital domain. Launching the centre in
Fujairah reflects the leadership’s vision of promoting balanced development and is a practical step within
the Ministry’s efforts to build a human-centred, interconnected government services ecosystem aligned

with the goals of the ‘We the UAE 2031’ vision and the shift toward smart government.”

He affirmed that the launch of the centre aligns with the National Strategy for Government Services,
launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister
and Ruler of Dubai. This strategy aims to position the UAE as a global benchmark for the most efficient
and innovative government services, translating the wise leadership’s directives for the UAE to be

number one globally in government service delivery.

Eng Mohammed bin Taliah, Chief of Government Services in the UAE Government, explained that the
centre represents a pivotal step in the government’s digital transformation journey and reflects
government entities' ability to adopt the latest digital innovations to deliver an exceptional customer

experience that aligns with the country’s aspirations of delivering world-class services.

He said, “The centre serves as an advanced interactive platform for enabling customers to directly
contribute to developing government services through innovative channels that allow them to submit
their suggestions and feedback. This fosters integration among government entities, promotes a culture
of community engagement, and establishes a flexible government environment capable of responding

promptly to evolving needs.”

The launch of the Digital Services Centre is part of the Ministry’s broader plan to expand this innovative
model across the UAE, in align with the UAE Government Services Strategy, and the Government
Services Development Guide 2.0. The centre offers over 150 digital services, aiming to serve more than

20,000 users annually.

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