Page 64 - ADCMC PR REPORT - MAY 2025

5/9/25, 2:22 PM ADCMC launches ‘Abu Dhabi Standard for Healthcare Business Continuity’ to enhance emergency medical service operations - Mid…
world’s most innovative and resilient healthcare systems in emergency preparedness and response. This
achievement is no coincidence, but a direct result of our wise leadership’s steadfast support and guidance in

prioritising the community’s health and safety above all. Through coordinated efforts to drive innovation,
harness the latest technologies, and continuously advance infrastructure and regulatory frameworks, Abu
Dhabi continues to set a distinguished global example.”

H.E. added: “We are proud of the collaboration between the Department of Health – Abu Dhabi, the Abu

Dhabi Public Health Centre, and the Abu Dhabi Emergency, Crisis and Disaster Management Centre in
launching the Abu Dhabi Business Continuity Standard for Heathcare. This initiative is designed to further
strengthen the readiness of healthcare facilities across the Emirate, ensuring the uninterrupted delivery of
care services, enhancing integration among key stakeholders, unifying response frameworks, and bolstering

operational resilience to enable faster recovery from crisis, all without compromising the quality of healthcare
services.”

The Abu Dhabi Standard for Business Continuity in Healthcare Activities applies to all healthcare providers,
based on the applicability of requirements to their specific operational environments and service providers. It

also encompasses additional requirements for pre-hospital and critical care, as well as hospitals in general.
The focus is primarily on the time taken to deliver relevant healthcare services, and the hospital’s ability to
respond to emergencies, crises, and disasters that may disrupt social systems.

It also addresses critical incidents and emerging risks impacting the health of community members. In such
instances, coordinated efforts are required to ensure that healthcare providers can respond effectively and

mitigate adverse health outcomes in their facilities and across communities.

Furthermore, the capability of the healthcare sector is determined by several factors such as the

development of hospitals that empower healthcare professionals to deliver medical care focused on
emergency and critical care, efficiently manage emergency calls and coordinate ambulance deployment. It is

also dependent on the efficiency of emergency patient transportation service providers, multidisciplinary
response teams that provide clinical interventions at the incident site, as well as medical hotlines that offer
remote diagnosis and instructions to facilitate certain treatments.

Non-emergency patient transport services for hospital transfers and discharges, along with a range of other
resources, including personnel, skills, equipment, technology, materials, and information, also play a critical

role in emergency and crisis situations. This also includes effective governance, which lays down the
acceptable boundaries for healthcare conduct and practices.

The Department of Health – Abu Dhabi recently inaugurated the Unified Medical Operations Command
Centre (UMOC), the first of its kind globally. Operated by the Abu Dhabi Public Health Centre, in collaboration
with a number of public and private sector healthcare entities, the Centre is designed to strengthen

cooperation and coordination among all stakeholders. It serves as a central hub for emergency management,

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