Page 68 - ADCMC PR REPORT - MAY 2025

5/9/25, 2:22 PM ADCMC launches ‘Abu Dhabi Standard for Healthcare Business Continuity’ to enhance emergency medical service operations | Web…
facilities across the Emirate, ensuring the uninterrupted delivery of care services, enhancing integration among key
stakeholders, unifying response frameworks, and bolstering operational resilience to enable faster recovery from crisis,

all without compromising the quality of healthcare services.”

The Abu Dhabi Standard for Business Continuity in Healthcare Activities applies to all healthcare providers, based on
the applicability of requirements to their specific operational environments and service providers. It also encompasses

additional requirements for pre-hospital and critical care, as well as hospitals in general. The focus is primarily on the
time taken to deliver relevant healthcare services, and the hospital’s ability to respond to emergencies, crises, and

disasters that may disrupt social systems.

It also addresses critical incidents and emerging risks impacting the health of community members. In such instances,
coordinated efforts are required to ensure that healthcare providers can respond effectively and mitigate adverse health

outcomes in their facilities and across communities.

Furthermore, the capability of the healthcare sector is determined by several factors such as the development of
hospitals that empower healthcare professionals to deliver medical care focused on emergency and critical care,
efficiently manage emergency calls and coordinate ambulance deployment. It is also dependent on the efficiency of

emergency patient transportation service providers, multidisciplinary response teams that provide clinical interventions
at the incident site, as well as medical hotlines that offer remote diagnosis and instructions to facilitate certain

treatments.

Non-emergency patient transport services for hospital transfers and discharges, along with a range of other resources,
including personnel, skills, equipment, technology, materials, and information, also play a critical role in emergency and

crisis situations. This also includes effective governance, which lays down the acceptable boundaries for healthcare
conduct and practices.

The Department of Health – Abu Dhabi recently inaugurated the Unified Medical Operations Command Centre

(UMOC), the first of its kind globally. Operated by the Abu Dhabi Public Health Centre, in collaboration with a number
of public and private sector healthcare entities, the Centre is designed to strengthen cooperation and coordination among
all stakeholders. It serves as a central hub for emergency management, marking a major addition to the Emirate’s

healthcare sector and playing a vital role in safeguarding public health, enhancing emergency preparedness, and
strengthening response capabilities

ADCMC remains steadfast in its efforts to reinforce the Emirate’s adaptability and preparedness to tackle future

challenges through a range of forward-looking studies, research, and plans aimed at enhancing crisis response
capabilities. These include joint drills and exercises with various public and private sector entities, as well as

collaboration with partners to promote cooperation and knowledge exchange in the field of emergency and disaster
management. ADCMC is also committed to developing infrastructure to ensure rapid and effective response to

emergencies, crises, and disasters.

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