Page 166 - SHARJAH AIRPORT PR REPORT - OCTOBER 2023

“Additionally, before the passport control area, there is an automatic boarding
card validator to streamline the process,” the airport spokesperson added.

Passport control

This is done with smart gates.

- Passengers place their passport photo page on the e-reader.

- They then scan the barcode with the e-reader.

- They enter the smart gate, stand at the designated area and look into the
camera.

- Once all procedures are completed, the smart gate will automatically open,
allowing the passengers to proceed with their journey.

Boarding

Passengers can proceed to the new electronic gates to board the plane.

Smart information desk

The Sharjah Airport Authority (SAA) has launched a ‘smart information desk’
that enables passengers and customers to virtually communicate with
customer service staff at the airport.

“This initiative employs innovative technologies to provide passengers with
greater flexibility in accessing airport services,” the spokesperson added.

According to the spokesperson, the smart travel procedures have helped
reduce travel times for passengers. “This has led to an increase in the number
of passengers and flights served at the airport in a shorter amount of time,
making the overall travel experience more efficient.”

https://www.khaleejtimes.com/uae/uae-flights-skip-queues-at-sharjah-airport-with-self-services-and-
smart-gates