Page 162 - SHARJAH AIRPORT PR REPORT - OCTOBER 2023

10/25/23, 1:17 PM UAE flights: Skip queues at Sharjah airport with self-services and smart gates

CHECK-IN
- Self-check-in kiosks are available at the airport. Passengers can proceed to a kiosk and either scan

their passport or enter their Passenger Name Record (PNR).

- Once their details are approved, the boarding pass and bag tag will be printed.

BAGGAGE DROP
Passengers can print their bag tag while using the self-check-in kiosk. If they are online checked-in,
they can proceed to the ‘Tag and Fly’ kiosk to print their tag and then proceed to the self-baggage

drop counter.

“Additionally, before the passport control area, there is an automatic boarding card validator to
streamline the process,” the airport spokesperson added.

PASSPORT CONTROL
This is done with smart gates.

- Passengers place their passport photo page on the e-reader.

- They then scan the barcode with the e-reader.

- They enter the smart gate, stand at the designated area and look into the camera.

- Once all procedures are completed, the smart gate will automatically open, allowing the passengers
to proceed with their journey.

BOARDING
Passengers can proceed to the new electronic gates to board the plane.

SMART INFORMATION DESK
The Sharjah Airport Authority (SAA) has launched a ‘smart information desk’ that enables
passengers and customers to virtually communicate with customer service staff at the airport.

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