Page 134 - HBMSU PR REPORT - APRIL 2025

Running from 22nd to 24th April, the conference is one of the leading platforms for institutional innovation
and digital transformation in education and public services.

The first day was held at Grand Hyatt Dubai, with the remaining sessions scheduled at the Directorate’s
headquarters in Al Jafiliya.

More than 500 participants from government, academia and the private sector are attending. The event
features over 200 accepted research papers, with participation from 31 government entities, 55
universities, 32 institutional partners and more than 200 speakers, including representatives from
Microsoft and Google.

Among the attending officials were Mohammed Ahmed Al Marri, Director-General of the General
Directorate of Identity and Foreigners Affairs – Dubai; Abdullah Busnad, Director-General of Dubai
Customs; Abdulrahman Sharaf, Assistant Secretary-General of the Judicial Council; Mansoor Mohammed
Al Awar, Chancellor of Hamdan Bin Mohammed Smart University; Mishaal Julfar, CEO of Dubai
Corporation for Ambulance Services; Aisha Abdullah Miran, Director-General of the Knowledge and
Human Development Authority – Dubai; and Ahmed Mohammed Nour, President of the Arab Media Union
and Arab Creators Union.

Major General Obaid Muhair bin Suroor, Deputy Director-General, along with assistant directors, also
attended, alongside senior representatives from leading academic and research institutions.

In his opening remarks, Al Marri announced the launch of the Unlimited Smart Travel service at Dubai
International Airport’s First and Business Class lounges. The AI-powered system enhances identity
verification using facial recognition, increases traveller throughput from one to ten individuals at once, and
reduces service steps, contributing to smoother and more efficient airport processing.

He added, “Artificial intelligence is no longer a theoretical luxury—it is a practical necessity. We are
placing it in the service of education, of humanity, and of a nation that deserves the best.”

Dr. Caroline A. Jones, Professor Emerita at the University of Warwick and representative of the ICEQ
Supreme Committee, said the conference offers a practical model for integrating technology into education
and public services.

The conference will conclude with the launch of the AI Innovation Lab, a session led by Al Marri, and the
signing of three strategic cooperation agreements. The event reinforces Dubai’s position as a hub for
smart governance, innovation and institutional excellence.

(https://slearn.academy/)

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