Page 21 - FDF PR REPORT - JUNE 2025 (ENGLISH)_Neat

Press report

community’s perspective is not a routine task but a cornerstone in building evidence-based and
reality-driven policies.

Muneera Majid Al Ali, added, “The forum looked into a range of important themes, aiming to
understand the expectations of senior citizens concerning the centre’s services, while also
identifying their key service priorities within the area. It assessed the effectiveness of current
services and their contribution towards improving quality of life. The discussions also
addressed the spatial requirements within the centre, the efficiency of communication channels
with the Foundation, and the participants’ future expectations for the services offered, all with
the overarching goal of shaping a service ecosystem that aligns with their aspirations and
enriches their overall experience.”

She noted that the insightful discussions that unleashed during the forum resulted in several
key outcomes, most importantly the clear identification of senior citizens’ primary needs at Al
Mirfa Center. Participants expressed a strong interest in upgrading existing facilities and
introducing new recreational amenities such as a swimming pool, fitness centre, and a majlis,
as well as organising social events like outings and competitions. They also outlined their
service priorities, with health forum services ranked the highest, followed by the social forum
and the My Happiness forum. The majority of attendees confirmed that the services currently
provided align well with their needs and have positively influenced their physical, mental, and
social well-being. Furthermore, participants emphasised the importance of enhancing support
services, including the establishment of a physiotherapy centre. The findings also indicated
that social media platforms were considered the most effective means of communication with
the FDF, outperforming other methods such as the website or phone calls.

She went on to note that, based on the forum’s outcomes, researchers at the FDF recommended
that the Foundation continue hosting dialogue forums, as they serve as a valuable tool for
strengthening communication between the FDF and the wider community. These sessions play
a key role in refining and customising services to reflect the real needs of senior citizens. The
researchers highlighted the importance of prioritising core services, particularly those
delivered through the My Health Forum and the Social Forum and ensuring these continue to
align with beneficiaries’ expectations.

In addition, they advised a careful review of the suggestions put forward, especially those
related to upgrading facilities and introducing new services that resonate with the preferences
of older adults. Additionally, the researchers stressed the importance of harnessing social
media platforms to disseminate targeted awareness content for senior citizens and their
caregivers, while also exploring volunteer opportunities that match their skills and experience,
promoting stronger social integration and recognising their valuable contributions.

The foundation confirmed that these initiatives align with its strategic vision to provide more
inclusive and impactful services that ensure a dignified and sustainable quality of life for