Page 19 - AJMAN TOURISM PR REPORT - October 2024

Ajman Tourism Development Department unveils innovative AI-

driven digital services to enhance Ajman’s tourism sector at GITEX

2024

Ajman, UAE, October 14, 2024: Ajman Tourism Development Department (ATDD) unveiled a

suite of new digital services aimed at enhancing and supporting the tourism sector in the emirate

of Ajman during its participation at GITEX Global 2024, held from October 14 until October 18,
2024, at the Dubai World Trade Centre.

Among the highlights is the launch of the Department’s revamped website and updated digital

services system, alongside the AI-powered ‘Plan Your Trip’ service. These innovative offerings
reflect the department’s ongoing commitment to delivering smart and proactive government

services that leverage the latest advancements in AI technology and data analytics. The aim is to

assist visitors in planning tailored trips to Ajman, offering a flexible and personalised experience.

The Department also seeks to enhance the experience of visitors, starting with the website and
digital services system, and extending to the emirate’s rich tourism offerings.

The newly launched ATDD website and digital services system offer a more interactive and user-

friendly interface, designed to meet the highest government quality standards. The updated
website features an AI-powered smart personal assistant that can handle customer inquiries,

service procedures, requirements, and fees, in addition to tourist guidance services such as

information about the emirate, tourist sites, museums, and activities. The new website's smart
personal assistant allows users to make direct calls to customers via audio, video, or screen

sharing, allowing them to talk and share their screen with the customer happiness and service

staff, catering to their requirements in record time without having to visit the department