Page 20 - AJMAN TOURISM PR REPORT - October 2024

headquarters. Additionally, the website provides access to all government services and tourism

information, such as reports, decrees, and resolutions, along with quick services and open data.

‘Plan Your Trip’ Platform

ATDD launched the ‘Plan Your Trip’ platform, another innovation showcased at GITEX, which is

fully AI-based and designed to help visitors customise their tourism itineraries. Users can interact

with the system through the AI-powered smart assistant ‘ChatGPT’ or by filling out an e-form to
receive a detailed plan that includes tourist attractions, activities, events, and restaurant

recommendations aligned with their preferences.

Automated Backend Operations for Employees

Additionally, Ajman Tourism Development Department has worked to improve, develop and

automate employees’ backend operations by developing a system that allows for the adjustment

and addition of new services quickly and easily, without the need to write complex software

codes. The system streamlines and enhances the management of government service
procedures, fees, and other requirements.

H.E. Mahmood Khaleel Alhashmi, Director General of Ajman Tourism Development Department, said:
“We are pleased to demonstrate our commitment to enhancing digital transformation in Ajman’s

tourism sector at GITEX Global 2024, a leading technology event. Our participation will focus on

unveiling innovative tech services and highlighting key projects that enhance the Emirate's

tourism landscape, driving it towards a more positive and sustainable future.”

His Excellency added: “On the sidelines of GITEX, we have launched many innovative AI-driven

digital services designed to analyse data and enable faster, more accurate decision-making. These

advancements contribute to delivering exceptional digital experiences aligned with our strategy
to create proactive solutions that enhance visitor and tourist satisfaction, positioning Ajman as a

leader in smart and sustainable tourism destinations.”