Page 15 - MOS PR REPORT - JULY 2025

Press Release

Following the session, specialised work teams within the Ministry reviewed and analysed the feedback and
suggestions made by representatives of sports organisations to categorise these insights and pinpoint any

possible gaps in service delivery.

The ‘Customer Councils’ session represents the Ministry’s proactive efforts to create a flexible, intelligent
and integrated sports service system that is transparent and simple to navigate. They are governed in

accordance with the authorised guidelines established by the ‘Emirates Programme for Excellence in
Government Services,’ in an open, innovation-driven environment that focuses on shaping smart and

integrated sports services.

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