Page 72 - Ontegra PR REPORT - March 2024

Deyaar Facilities Management unveils new brand identity ‘Ontegra’ to embrace tech-driven future | UAE News 24/7

Along with the new brand iden ty, the company also revealed its plans
to introduce two new voice-based AI-powered assistants ‘Techi’ and
‘Alegra’ built on OpenAI’s ChatGPT in the coming months. Techi is an in-
house, mul lingual opera ons assistant that can mimic human
conversa ons and perform a variety of tasks like scheduling
appointments, preparing quotes, genera ng invoices, and more.
Similarly, Alegra, offers AI-powered customer support, seamlessly
subs tu ng for a conven onal help desk representa ve to provide
prompt and effec ve customer service. With revolu onary products
designed to set new standards in the Facili es Management space,
Ontegra reiterates its commitment to fully digi sing internal and help
desk opera ons, and leading the industry in digital transforma on.

Saeed Mohammed Al Qatami, Chief Execu ve Officer of Deyaar
Development, said: “The rebranding of our facili es management arm
to Ontegra marks a pivotal transi on for Deyaar. We are heading into a
new era and are firmly focused on harnessing the power of AI and
cu ng-edge technologies to help us transform our opera onal efficiency
and service delivery. Today, embracing the power of digital
transforma on is non-nego able – it will take us into the future,
enabling us to meet the dynamic needs of our customers in a more
integrated manner. This strategic rebranding and the introduc on of
innova ve services are just the beginning. With Ontegra, we are char ng
a course towards a future where our opera ons are more sustainable,
our methodologies more agile, and our services more aligned with the
expecta ons of a digital world.”

Adnan Jabri, General manager of Ontegra, stated, “We are delighted to
be making this strategic shi as Deyaar Facili es Management
transforms into Ontegra for a new future. The vision of seamless
integra on of machine learning and ar ficial intelligence into our core
business processes marks a significant milestone in this forward-looking
journey. This transforma on is a major undertaking that impacts every
aspect of the business, from internal opera ons to customer rela ons,
and is far more than a simple, strategic decision.”

“In keeping with global standards, we have commi ed ourselves to
implemen ng cu ng-edge technologies that will transform customer
experiences and enhance overall produc vity, efficiency and
sustainability. As a result, Ontegra is well posi oned to lead innova on
with its revolu onary services and vision for a future where technology
and opera onal excellence merge to reshape the Facili es Management
landscape.”

Facility management services in UAE have matured to the point where
advanced robo cs, hardware, and so ware technologies are crucial to its
further success. As a proud member of the Deyaar Group, Ontegra
ensures that clients con nue to receive excep onal service with these
technologies and stands prepared to meet emerging challenges,
solidifying its posi on as an innovator in the shi ing landscape of
facili es management.

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