Page 9 - Ontegra PR REPORT - March 2024

generating invoices, and more. Similarly, Alegra, offers AI-powered customer support, seamlessly
substituting for a conventional help desk representative to provide prompt and effective customer

service. With revolutionary products designed to set new standards in the Facilities Management
space, Ontegra reiterates its commitment to fully digitising internal and help desk operations, and

leading the industry in digital transformation.

Saeed Mohammed Al Qatami, Chief Executive Officer of Deyaar Development, said: “The

rebranding of our facilities management arm to Ontegra marks a pivotal transition for Deyaar. We
are heading into a new era and are firmly focused on harnessing the power of AI and cutting-edge

technologies to help us transform our operational efficiency and service delivery. Today,
embracing the power of digital transformation is non-negotiable – it will take us into the future,

enabling us to meet the dynamic needs of our customers in a more integrated manner. This strategic
rebranding and the introduction of innovative services are just the beginning. With Ontegra, we

are charting a course towards a future where our operations are more sustainable, our

methodologies more agile, and our services more aligned with the expectations of a digital world.”

Adnan Jabri, General manager of Ontegra, stated, “We are delighted to be making this

strategic shift as Deyaar Facilities Management transforms into Ontegra for a new future. The
vision of seamless integration of machine learning and artificial intelligence into our core business

processes marks a significant milestone in this forward-looking journey. This transformation is a
major undertaking that impacts every aspect of the business, from internal operations to customer

relations, and is far more than a simple, strategic decision.”

“In keeping with global standards, we have committed ourselves to implementing cutting-edge

technologies that will transform customer experiences and enhance overall productivity, efficiency
and sustainability. As a result, Ontegra is well positioned to lead innovation with its revolutionary

services and vision for a future where technology and operational excellence merge to reshape the
Facilities Management landscape."

Facility management services in UAE have matured to the point where advanced robotics,

hardware, and software technologies are crucial to its further success. As a proud member of the