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• Disputing fines is free of charge through both of the above
mentioned channels.
• If an application is approved and the fine has already been paid, it is
cancelled from the system and the amount is refunded. To get the
refund, the customer must fill an electronic refund form through any
customer happiness centre.
Types of violations
Unregistered Plate Violations (URP): This fine is applied if a motorist passes
through a gate without registering the number plate and without applying
for registration within 10 working days of the toll trip. The fine keeps adding
up with each day passing by.
Dh100 penalty on the first day if the customer passes through the gate once.
Dh200 penalty on the second day of passing once.
Dh400 if the customer passes on the third day. After the third URP violation, a
charge of Dh400 will be levied against the motorist for making further
violations.
Insufficient Funds Violation (IPV): This fine applies when there are less funds
in the Salik account and a motorist passes through. The fine applies five days
after the trip.
(Although the website lists two more ways - Dubai Drive App and Dubai Now
App - the agent noted that these were currently not operational to dispute
fines. At the time of publication, the RTA app too does not appear to offer
this service.)
https://www.khaleejtimes.com/uae/dubai-got-a-salik-violation-2-ways-to-dispute-fines-get-
refunds