Page 96 - SALIK PR REPORT - July 2024

new conditions, no Salik account balance or part of the balance will be refunded
to the user or transferred to another Salik account.

This comes as Salik expands its services in Dubai. From July 1, under a 5-year
agreement. Rates start from Dh20 per hour to as Dh1,000 for 24-hour parking at
the mall.

Salik is responsible for designing, financing, developing, installing and managing
the parking payment collection system, while Dubai Mall provides the required
local infrastructure, office space and car park maintenance. , with over 4.1 million
active vehicles registered.

The company asked its customers to inform about within 90 days of identifying
the problem. The tag will be replaced without any additional fees upon verifying
the defect.

If a plate or vehicle is lost or stolen, the Salik customer must notify the company
immediately through the authorised communication channels to deactivate the
Salik Tag associated with the vehicle or plate.

“Until the time Salik/Salik Operator receives notification from the user regarding
the loss or theft of the user’s plate or vehicle, Salik/Salik Operator shall be
entitled to continue to deduct from the user’s Salik account any tolls and
payments, including any fines or penalties incurred through use of user’s plate or

vehicle,” the Dubai-listed company said.

The toll operator elaborated that a Salik account will become inactive if no tolls,
payments, or balance recharges are posted to it for a period of 5 years. When the

account becomes inactive, it will forfeit any remaining balance.

The new updates were made public around a month ago.

https://www.msn.com/en-ae/news/other/dubai-salik-violators-face-maximum-dh10-000-fine-
yearly-under-updated-toll-terms/ar-BB1qNiag?ocid=BingNewsSerp