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5 Lesson 5
Internet connection problems & solutions
Troubleshooting process اهحلاصإو ءاطخلأا فاشكتسا ةيلمع
1- Identify the problem Is it a hardware or software problem.
2- Think about and plan might solve the problem.
3- Try the potential solutions.
4- Which solution worked?
5- If you don’t find a solution, ask your teacher or a member of your
family for help.
Common computer problems and possible solutions
Problem Possible solution
1- Restart your computer
Computer slows down when
2- Check app updates
opening an app
3- Delete unwanted apps
1- Check Wi-Fi signal
Browser running slow
2- Update apps
1- Check Wi-Fi signal
2- Check that the router is connected
No internet connection 3- Restart router
4- Try a new ethernet cable
Contact your ISP
1- Restart computer and router
Slow to download
2- check internet speed
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