Page 15 - Facilities Learning Academy Catalog (current)

O f f i c e o f P r o f e s s i o n a l D e v e l o p m e n t

BASIC PERSONNEL MANAGEMENT OPERATIONS, PROCEDURES & STANDARDS

FM-OP-BPM FM-OP-OPS
Course Overview Course Overview
Provide knowledge on the proper management Provide guidance and instruction on completing
techniques utilized to improve employee various forms used to accomplish daily tasks, provide

performance. documentation and delivering employee feedback.

Audience Audience
 Operations Employees  Operations Employees

Key Topics Covered Key Topics Covered
 Managing Change  Office of Professional Development
 Time Management & Organizational skills  Promotion Requirements
 Communication  Human Resources
 Effective Listening  Safety Program

 Motivation & Counseling  Payroll
Competencies

 Recognizes, reinforces and rewards people for Competencies

their contributions & achievements  Ability to organize and document
appropriate written communication and
 Ability to problem-solve, correct work tasks and
forms
enhance others commitment to their work
 Develop the skill to find creative ways to make  Ability to process paperwork and form
others work rewarding  Apply contractual language for payroll
processes and work hours
 Identifies and promptly tackles morale problems
 Understanding of processes, policies and
 Ability to listen actively and respond
procedures related to the Basic Fairness Act
constructively to other team members’ ideas
and Corrective Action
 Demonstrate ability to work for solutions that all
O
team members can support P
 Awareness of self to share expertise with others
E
 Empowers others to develop experience, and
R
knowledge to be effective decision makers A

T
COURSE SCHEDULE COURSE SCHEDULE I
O
Day(s) Times Frequency Instructor Day(s) Times Frequency Instructor
N
M - F 7a – 11a Jan | Mar | Area S
M - F 7a-11a Feb | May |Oct Area Manager
Oct Manager

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FACILITY MANAGEMENT DEPARTMENT Denver Public Schools