Page 33 - Australasian Paint & Panel Nov-Dec 2018

advantage of any opportunities which might arise.” All quotes take place centrally via photos, where they are straightforward. The group has a full time graphic designer who creates all their visual currency, advertising material, in house communications and social media. It’s a young (by industry standards) enthusiastic team and an excellent example of a 21st century repairer in terms of attitude and processes.
“There are three things that we focus on.” Beatty says , “Customer service, quality repairs, and, as fast as we possibly can. That’s all we do. We achieve this through great processes, utlising the latest technology. We’ve been told by IAG on numerous occassions that Richmond is their most productive shop per square metre. In 800sq m of workshop floor we repair 60 cars per week. In Queensland where we have 2600m2 of floorspace they can’t feed us enough cars.”
Looking to future Beatty says “As long as I get up every day and I’m happy doing it well, we could easily double the size we are now and then see how we go.”
DIGITAL EXCELLENCE AWARD GINO’S PANEL & PAINT SPONSORED BY AKZONOBEL
We had some excellent candidates for this inauguaral Digital Excellence award. Sheen Panel Service, Victoria were fierce contenders with an excellent level of digitalisation throughout the business from colour matching to social media and workshop management. Russ Hill from the Truck Repair Group in Queensland and Craig McGregor, Bodyline Motor Body Repairs NSW were also worthy runners up.
Our best practice judge Steve Lozenkovski of Bears Auto Group chose Ginos Panel and Paint because: “You can tell they just get it
- following up on digital traffic and focussing on platforms that are working for the business.”
Aaron Scagliotta, director of Gino’s decided he wasn’t going to go off ‘half cocked’ with social media and, like many business owners, start a Facebook page and then forget to post on . While the business has had a website for many years he brought in digital
www.paintandpanel.com.au
WHY ACORN RENTALS?
• Fast nationwide delivery
• 5 star service level
• Wide range of new vehicles
• Easy booking process
• No credit cards or deposits needed
WINNER of the 2019 Product Review Award for BEST CAR HIRE COMPANY
INSURER ENDORSED
Trusted and recommended by insurers as reliable and reputable in the ARV industry
EXPANSIVE FLEET
Complete range of new vehicles including commercial vehicles
Level 1, Building 1, 35-41 Waterloo Rd Macquarie Park NSW 2113
Phone: 1300 22 67 67
Email: admin@acornrentals.com.au
November / December 2018 PAINT&PANEL 33