Page 44 - Australasian Paint & Panel March-April 2022

WOMEN IN COLLISION
44
PAINT&PANEL MARCH / APRIL 2022
OWNER/MANAGER
JOANNE DANDAN –
OWNER/MANAGER
HORNSBY PRESTIGE; ASQUITH BODY- WORKS; QUEST COLLISION CENTRE; Q-WEST COLLISION CENTRE, SYDNEY NSW
Joanne Dandan is an exceptional opera- tor. She has built an empire along with her husband. She started with one panel shop in Hornsby with 10 employees and has expanded the business over 18 years to five shops in multiple locations and now oversees more than 120 employees. Her tenacity, exceptional customer ser- vice and magnetic personality has con- tributed to her great success. Her nomina- tor said: “Your growth in the industry is testament to the brilliant person you are.
Joanne has invested in her people and in herself. She coaches and encourages staff to further develop their skills and she contributes to their development.
Joanne was instrumental in establish- ing this collision repair empire, from an idea drawn on a piece of paper. Begin- ning with Hornsby Prestige the compa- ny expanded to Asquith Bodyworks and then came Quest Collision Centre. Now she runs the huge shop in Castle Hills Q- West and oversees the staff in four dif- ferent locations.
Her tenacity, exceptional
customer service and magnetic personality has
contributed to her great success.”
Her nominee says: “Her spark, sharp eye and exceptional business acumen has made her the success she is. Joanne is also very charitable – she sponsors many local community initiatives. What makes Joanne even more brilliant is the fact she achieved all she has whilst be- ing a fantastic mum to three awesome boys. I can keep going...”
PARTS MANAGER
SHERIDEN GIBSON
PARTS MANAGER
AMA GROUP MICRA HOBART TAS
Shreridan – Dani – Gibson is repsonsible for two main areas of the business at Mi- cra Hobart – the parts deparment and consumables procurement. Dani also manages and maintains ‘Gemsafe’, which is a monthly OH&S site auditing program as well as pre and post scan- ning every vehicle processed and is a first aid officer.
“I started with AMA Group in 2019 as a customer service officer at Micra and then transferred to Micra Hobart this year into my current role. I would not have been able to achieve this without the support and opportunity given to me by AMA and my colleagues at the Micra sites. I love the variety of my current role, the skills and attributes I am devel- oping that benefit me in both my per- sonal and professional life, and the chal- lenges the industry throws at you every day,” Dani said.
Dani overhauled the entire parts depart- ment when she arrived. She has made the process more efficient by minimis- ing stock onsite and tagging items cor- rectly making it easier for technicians to
identify parts. She also organises and processes any credits within parts sup- plier time limits and terms.
Her nomination says: ‘Dani brings an- other level of energy and enthusiasm to our business and has the ability to lift the morale of her colleagues which al- lows them and the business to tackle challenging tasks in a new light. Dani can be given any new task or prob- lem to be solved with little guidance and always delivers the desired result effi- ciently and with no fuss. It is very rare to find an employee that is so well rounded and versatile in different aspects of the industry which allows her to cover other roles onsite while her colleagues are on leave. Dani is an asset to Micra Hobart and the industry as a whole, she pro- vides an enthusiastic approach while maintaining professionalism at all times. She has a very bright future ahead of her, whichever route she chooses to take in the industry.’
FROM LEFT: Sarah Saadieh, Joanne Dandan, Janine Dandan, two finalists and a winner all from the same business.