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Physician Burnout: Cleveland Clinic Martin

What Will Happen If This Trend Doesn’t Change? North Hospital Now

Seeing Patients
Physicians are 15 times more likely to experi- This isn’t only affecting patients, though.
ence symptoms of burnout than professionals in According to the same NCBI study mentioned in New ER Space
any other field. above, suicide rates among doctors have now
This comes directly from a report by risen. The rates among male doctors is 1.41 times As part of its commitment to continue
Allscripts, one of the leading electronic health higher than males in the general population. For providing high-quality care to Treasure
record (EHR) developers in the industry. The females, that number is 2.27 times higher. Coast residents, Cleveland Clinic Martin
study was conducted to see how their products North Hospital has opened the first
were affecting the healthcare professionals using Providing relief is vital phase of its renovated emergency depart-
them on a daily basis and the numbers were Many clinicians who feel the effects of burnout ment.
staggering. - stress, lack of energy, irritability - are too busy Patients will now be seen in the newly
Doctors - or all healthcare professionals for to act to cure themselves. Ironically enough, the renovated space, which will accommo-
that matter - have taken on a heavy caseload life of a doctor is often too busy to leave availabil- date our growing community and pro-
since President Bush started a transformation ity for self-examination. Unfor tunately, if this vide an enhanced patient experience.
with his Healthcare Information Technology BY DR. FERNANDO trend continues, clinicians themselves will be the Phase I of the ED renovation offers a
Plan. Good intent was certainly there - reduced MENDOZA ones feeling the medical effects of their work- bright new space featuring larger, all-pri-
charting errors, increased patient safety - but at load. vate exam rooms developed with patient
what expense? Those who enter the field of medicine typically do so comfort and safety in mind. It also was
because they want to care for patients. In order to restore the designed to create an efficient working
Feeling the effects of an increased workload joy that was once shared, processes will need to change and area for caregivers.
According to the National Center for Biotechnology relief will need to be provided. The emergency department was relo-
Information, or NCBI, there is a strong correlation between To hinder the growth of this epidemic, several actions can cated on Jan. 5 from its former location
physician burnout and medical error. Through their research, be taken: to the newly constructed area next door.
they have found that about 9% of physicians who have expe- • Help the mindfulness of the clinician, possibly with The former emergency department loca-
rienced burnout have made at least one major medical error. monthly focus meetings tion will be renovated over the next 10
Cases of burnout have increased significantly since the rise • Provide scribes to decrease workload months, with the second phase of the
of EMR. Prior to electronic medical records (EMR), a • Get them emotional support and treatment for burnout expansion expected to be complete by
provider’s day revolved around patient care. When the EMR • Offload non-essential tasks to other staff members Fall 2020. When the expansion is fin-
was adopted in 2004, it brought on additional tasks to a clin- Decrease burnout and increase patient care ished, the transformed ED will be dou-
ician’s already heavy workload. Patient care was affected and If clinicians continue at their current pace, the effects of bled in size.
this trickled down to nursing and ancillary staff using the sys- burnout will only get worse. It is important that all of us in the The $20 million project was funded
tem as well. field of medicine act quickly to help preserve our clinicians entirely by donations through the
Clinicians throughout the country have felt the effects of and to bring them the documentation and emotional support Cleveland Clinic Martin Health
their additional charting tasks and the learning curve associ- they need to get back to what it is they do best: caring for Foundation. The facility will be named
ated. Some have - and continue to - struggle through their patients. the Gwen and Jules Knapp Emergency
processes. Patient care is falling at the wayside and physicians Center to honor the Knapps for their $3
and their staff are feeling even more pressure as their patient Dr. Fernando Mendoza is Baptist million contribution toward the new
satisfaction drops. Pediatric Medical Director and CEO of Scrivas. emergency department.

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South Florida Hospital News southfloridahospitalnews.com February 2020 27