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complaining	 about	 how	 long	 it	 takes	 to	 arrive,	 until	 the	 day—“finally”—it’s
ready	 to	 be	 screened	 for	 the	 public.	 Then,	 the	 studio	 hopes,	 hundreds	 of
thousands	of	filmgoers	will	pay	their	money	and	stream	into	the	theater.	Without
an	 active	 pre-launch	 campaign,	 the	 movie	 may	 be	 great	 but	 the	 odds	 of
commercial	success	are	far	lower.

   The	 same	 principle	 holds	 true	 for	 microbusinesses.	 Whether	 a	 Hollywood
movie	or	the	debut	of	your	new	sock-knitting	class,	launches	are	built	primarily
through	 a	 series	 of	 regular	 communications	 with	 prospects	 and	 existing
customers.	 Just	 like	 the	 movie	 executives	 who	 release	 trailers	 over	 time	 (first	 a
short	one,	then	a	longer	one)	and	the	press	events	that	Apple	built	up	over	time
with	Steve	Jobs	at	the	helm	(building	anticipation	for	future	products	to	a	fever
pitch),	small	businesses	can	reproduce	this	cycle	in	their	own	way.*

Karol	 Gajda	 and	 Adam	 Baker,	 two	 friends	 with	 separate	 businesses	 in	 different
parts	 of	 the	 country,	 decided	 to	 team	 up	 for	 a	 big	 project.	 Karol	 had	 completed
an	 engineering	 degree	 from	 the	 University	 of	 Michigan,	 but	 never	 actually
worked	as	an	engineer.	He	first	had	the	idea	from	reading	a	classic	ninety-year-
old	 marketing	 book	 called	 Scientific	 Advertising	 by	 Claude	 Hopkins.	 In	 the
book,	 Hopkins	 discussed	 “fire	 sales”—the	 old-school,	 “everything	 must	 go”
tactic	 used	 by	 furniture	 stores	 for	 decades.	 Karol	 didn’t	 have	 a	 furniture	 store,
but	 he	 wondered	 …	 What	 if	 we	 put	 together	 a	 modern-day	 fire	 sale,	 with	 an
emphasis	 on	 giving	 away	 a	 ton	 of	 value	 for	 a	 low	 price,	 but	 only	 for	 a	 limited
time?

   Karol	and	 Adam	were	both	in	 the	information	 publishing	 business,	 and	 they
quickly	went	to	work,	approaching	other	colleagues	to	participate.	The	pitch	was
intriguing:	Contribute	your	products	to	the	overall	mix	to	be	sold	as	a	group	for	a
low	 price	 and	 during	 a	 limited	 time.	 Oh,	 and	 if	 you	 help	 promote	 the	 offer	 to
your	 own	 audience	 of	 customers	 and	 followers,	 you’ll	 earn	 an	 80	 percent
commission	 on	 everything	 you	 sell.	 It	 was	 a	 good	 pitch,	 and	 Karol	 and	 Adam
had	 spent	 plenty	 of	 time	 building	 relationships	 and	 developing	 a	 strong
reputation	 for	 their	 work.	 Out	 of	 twenty-five	 requests,	 twenty-three	 people	 said
yes.

   Packaging	everything	together,	they	ended	up	with	a	monster	package	valued
at	 a	 retail	 price	 of	 $1,054.	 They	 would	 sell	 the	 package	 for	 $97,	 less	 than	 10
percent	of	the	overall	value	and	a	price	to	which	they	expected	customers	would
respond	 well.	 The	 “hook”	 came	 from	 the	 fire-sale	 idea:	 The	 offer	 would	 be
available	 for	 only	 seventy-two	 hours—no	 packages	 would	 ever	 be	 sold	 again
after	the	limited	time	period.

   The	 big	 day	 came,	 and	 they	 put	 the	 offer	 online.	 For	 ten	 minutes	 nothing
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