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THE 101 SERIES OF BOOKS

 101 WAYS TO REALLY SATISFY YOUR CUSTOMERS

Simple ways to keep your customers coming back

Here are 101 practical tips for delivering service that exceeds
your customers’ expectations and keeps them coming back.
In a world where modern consumers are far more informed,
discerning and demanding than ever before, customer service
is one of the main areas where a business can outshine its
competitors.

Use these simple tips to improve your customer service and you
will be well on the way to success and profitability. With tips
designed to take just a few moments to read, 101 Ways to Really
Satisfy Your Customers teaches you to identify what customers
expect, and details simple suggestions that will enable your
business to exceed these expectations and reap the rewards.

INCLUDES 20 BONUS SUGGESTIONS TO HELP
YOU ATTRACT NEW CUSTOMERS AND KEEP YOUR
EXISTING ONES
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