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DEVELOPING NEW BUSINESS IDEAS130

             Significantly, however, the recently launched hi-tech Swatch Access
             watch targets the fashion-conscious skiing community by incorporating
             a microchip and antenna. Once ‘charged’, it allows contactless access to
             the slopes through lift turnstiles. Not only does the skiing-specific
             product range make ‘lengthy queues and lost lift passes a thing of the
             past . . . it eliminates the horror of removing gloves or undoing zips’.101

          force-fitting unrelated elements The morphological

             analysis described in the previous sections tends to combine related
             elements in unexpected ways, create market insights and powerfully
             investigate the permutations which could be created of the major
             attributes of a product or service.

            shock effects In contrast, the technique of juxtaposing deliberately
             unrelated elements seeks to provoke unexpected and innovative ideas.
             This force-fitting is designed almost to shock you out of conventional
             thinking into new approaches to the opportunities which you are
             considering.

the technique of juxtaposing deliberately
unrelated elements seeks to provoke
unexpected and innovative ideas

             Suppose that you run a small book-publishing operation aimed at the
             traditional children’s market. Your challenge is to generate ideas to
             increase sales. You might prepare two lists – one which itemises the
             constituent elements of a physical book, one which lists the signage in
             your local supermarket. If you chose one item from each list at random,
             you might come up with the book’s printed text and the supermarket’s
             guarantee of customer satisfaction. Force-fitting these two items
             provokes the question – how could I improve the sales potential of the
             book’s contents by offering something like a customer guarantee?
             Possible solutions might include using children as editorial readers to
             ensure at first hand that the content was appropriate to the target
             market, and publishing an internet site with peer group reviews of the
             various titles you offer.

             You might match up the book’s contents with the supermarket’s home
             delivery sign. This might prompt you to consider making the books
             downloadable from the internet or perhaps available in taped talking-
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