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Lessons	Learned

Prototyping	Possibilities

Rapidly	prototype	alternative	value	propositions	and	business	models.	Don’t	fall
in	love	with	your	first	ideas.	Keep	your	early	models	rough	enough	to	throw
away	without	regret	so	that	they	can	evolve	and	improve.

Understanding	Customers

Imagine,	observe,	and	understand	your	customers.	Put	yourself	in	their	shoes.
Learn	what	they	are	trying	to	get	done	in	their	work	and	in	their	lives.
Understand	what	prevents	them	from	getting	this	done	well.	Unearth	which
outcomes	they	are	looking	for.

Finding	the	Right	Business	Model

Search	for	the	right	value	proposition	embedded	in	the	right	business	model,
because	every	product,	service,	and	technology	can	have	many	different	models.
Even	the	best	value	propositions	can	fail	without	a	sound	business	model.	The
right	business	model	can	be	the	difference	between	success	and	failure.
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