Page 480 - Value Proposition Design: How to Create Products and Services Customers Want - PDFDrive.com
P. 480

How	Quickly	Are	You	Learning?

The	only	thing	standing	between	you	and	finding	out
what	customers	and	partners	really	want	is	the
consistency	and	speed	with	which	you	and	your	team	can
propel	yourself	through	the	design/build,	measure,	learn
cycle.	This	is	called	cycle	time.

The	speed	at	which	you	learn	is	crucial,	especially	during	the	early	phases	of
value	proposition	design.	When	you	start	out,	uncertainty	is	at	its	maximum.	You
don’t	know	if	customers	care	about	the	jobs,	pains,	and	gains	you	intend	to
address,	let	alone	if	they’re	interested	in	your	value	proposition.

    Therefore,	it	is	critical	that	your	early	experiments	be	extremely	fast	and
produce	a	maximum	of	learning	so	you	can	adapt	rapidly.	This	is	why	writing	a
business	plan	or	conducting	a	large	third-party	market	study	is	the	wrong	thing
to	start	with,	although	it	can	make	sense	later	in	the	process.
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