Page 544 - Value Proposition Design: How to Create Products and Services Customers Want - PDFDrive.com
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3

                    Capture.

Observe	and	note	which	messages,	features,	and	benefits	customers	mention	on
the	box	and	which	particular	aspects	they	highlight	during	the	pitch.	Identify
their	jobs,	pains,	and	gains.
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