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5
Forget your problem –
give me your solution

questions of finding and
fixing business problems

A man of genius makes no mistakes. His errors are the portals of discovery.
James Joyce

n Questions to analyze any problem and develop the best solutions.
n Questions to pre-empt potential problems and keep the plan on

track.
n Questions that will get your people eager to be problem solvers.
n Questions that give you the advantages and protect you from the

pitfalls of consensus.
n Questions that raise creativity.

What you will gain from this chapter

n An ability to stop problems from arising in the first place.
n An understanding that problems come in well-defined types needing different

tools for the best solutions.
n A quick and reliable indicator that saves you from applying the wrong

techniques.
n Tools, techniques and information on where to look for more detail if

necessary.

Forget your problem – give me your solution 113