Page 22 - 2019 HW Awards Book

Building Products
Firth
“The team here at Firth feel proud and privileged that our efforts in building relationships and driving service and support improvements have been recognised by our merchant partners.” What do you feel led to your nomination? “Ensuring we have strong relationships across market, understanding our customer needs, and continuous focus on customer service and support helps us to and add value through our full portfolio of concrete products and solutions. Again we appreciate being acknowledged with this nomination, and we look forward to continuing to work closely with our merchant partners in the future.”
CHH Wood Products
How does it feel to be a Finalist? “It’s awesome! The CHH businesses are proud to have recognition of our team’s hard work. We have a great team of people across our business who are passionate and focused on our customers and on providing the best products, services and support that we can, so to be recognised is a true testament to our people! Thank you to our customers for your ongoing support, we wouldn’t be here without our amazing customers.”
Red Stag Timber
“To us the customer is all-important. It is for this reason that over the past 18 years, close to $200m has been invested to make Red Stag Timber one of the most modern and technologically advanced sawmills in the world with the largest production capacity of structural lumber in the southern hemisphere. These investments were made to do better for our merchant customers along with builders and DIY timber users. We are very proud to have been selected and this spurs us on to try even harder in the future.”
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Winstone Wallboards
Serial award winner, in this programme as well as elsewhere, being singled out still isn’t taken for granted at Winstone Wallboards, for whom Jerry Hirst says: “A big thank you to all of our customers. It is an honour to be a finalist in such an industry-wide event”, adding: “Our strength is our total offer. This covers product quality, delivery standards, technical back- up, representation etc.”
FINALISTS