Page 5 - Desert Oracle February 2021

Monitoring Your VA Health Care

As budgets get smaller, number of federal employees decrease and VA medical
programs are grouped into Veterans Integrated Service Networks (VISN), we must
collectively be vigilant in our monitoring of health care.

Together, we can be the eyes and ears for this organization. Chapter, Members and
service offices working together to report the outstanding service and bad service
to National can assist in helping to shape medical care now and in the future.

Let’s band together to help guarantee SCI medical treatment remains a separate
entity and provides nothing short of outstanding treatment.

Monitoring treatment is not a put down on the outstanding employees in the VA
medical programs, but rather put pressure on those not performing as they should.
We are blessed with many fine workers at SCI Clinics and VAMC’s in Arizona
and we want to commend them for a job well done especially during the period of
the Pandemic. Those who are performing poorly, it is time for them to shape up
and do their fair share of the work.

Your Chapter and the Service Office have meetings with VA leadership and
medical personnel whenever necessary in an attempt to work together to ensure
members and others get the best treatment possible.

Please report any problems no matter how small or large they may seem to be.
Report the problems to the Service Office or Chapter so we can look into the
problem and try to resolve it locally.

Please report outstanding service by an employee or a clinic. We want to
recognize those that are working hard and providing outstanding service and
treatment.

Michael Wilson, Senior Service Officer