Page 14 - Desert Oracle October 2021

• VHA has resumed copayment billing for medical care and pharmacy services as of October 1,
2021.

NAVAHCS Average Wait Time:

Established Oct- Nov- Dec- Jan- Feb- Mar- Apr- May- Jun- Jul- Aug- Sep-
Patient Wait Time FY21 FY21 FY21 FY21 FY21 FY21 FY21 FY21 FY21 FY21 FY21 FY21
Mental Health 4.5 4.4 5.8 6.4 6.4 6.5 3.8 3.3 3.5 3.6 3.2 3.0
Primary Care 6.7 5.3 4.4 3.6 2.5 2.9 4.0 6.5 6.2 4.9 5.8 4.8
Specialty Care 14.4 11.6 10.1 10.1 11.2 10.1 16.5 12.9 6.4 5.9 4.6 5.9

New Patient Wait Sep- Oct- Nov- Dec- Jan- Feb- Mar- Apr- May- Jun- Jul- Aug- Sep-
Time FY20 FY21 FY21 FY21 FY21 FY21 FY21 FY21 FY21 FY21 FY21 FY21 FY21
Mental Health 8.4 10.7 14.4 11.7 7.7 10.6 9.6 16.5 11.4 7.1 10.2 8.5 12.8
Primary Care 16.1 17.6 18.6 15.6 11.8 10.1 13.8 20.8 23.5 25.4 24.2 21.2 25.3
Specialty Care 30.1 26.0 23.2 21.4 15.8 15.4 21.5 25.4 20.4 19.2 18.2 17.0 15.0
Construction Updates:
• The new Radiology Expansion Project is scheduled to be completed in October 2021.
o The main road, COL Holmberg Road will remain closed indefinitely.
• The new Warehouse is scheduled to be completed sometime in December 2021.
• The Primary Care Expansion and Consolidation contract has been awarded. Estimated
completion is set for January 2023.
• Lake Havasu CBOC contract was awarded, and the site is scheduled to be completed in
August 2022, with a few months of activation and a Go Live date sometime in
October/November 2022.

NAVAHCS Events & Activities:

• The Lake Havasu City Stand Down is October 2 from 10-2 at the Aquatic Center Relics and
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Rods Hall.
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• Our Flu Clinic opens on October 4 at the main campus in Prescott, Monday – Friday from 9
a.m. – 3 p.m. and our CBOCs in Kingman, Cottonwood, Anthem, and Flagstaff will have
additional Flu Clinics for Veterans. Postcards are being sent out to Veterans from their
perspective clinics with the dates and times of the clinic.
• NAVAHCS is participating in the 2 Annual Virtual Be Connected Mental Health Summit on
nd
October 20 from 8:30 a.m. – 11:30 a.m. Click here to register to join.
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• Intimate Partner Violence & Domestic Violence Awareness Month Virtual Summit is on
st
October 21 from 8 a.m. – 12 p.m. It is a joint event with all VISN 22 VA Medical Centers.
Click here to register to join.

Housing Updates for Veterans:
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• The Yavapai County Stand Down was held September 17 and 18th at the US Vets facility at
1040 Whipple St. and served 135 Veterans, including 18 homeless Veterans. Services offered
include Homeless services, Veterans Court services, job fair, clothing, haircuts and food.