Page 12 - Desert Oracle April 2022

Stakeholder Update
April 2022

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COVID-19 Update & Vaccine Plan (as of March 30 )

• NAVAHCS positive COVID-19 cases for Veterans and staff continues to decrease.
• Continuing with the following precautions:
o Masks are still required in all clinic areas.
o We are authorizing 2 caregivers to accompany a Veteran on their appointment.
o Nobody under the age of 18 is authorized entry to the facility.
o One visitor is authorized in the Acute Care Area (3B/4B)
o The Community Living Center (CLC) is open for visitors and accepting admissions.
• The COVID-19 vaccine is available to all Veterans, including the CBOCs. Please call 928-717-
7406 to schedule your appointment.
• Under the SAVE Lives Act (non-enrolled Veterans, spouses and caregivers) are authorized to
receive the vaccine and booster.
• As of March 30 , NAVAHCS administered a total of 27,305 doses of the Moderna and
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Johnson & Johnson COVID-19 vaccine.

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VA Video Connect (VVC) Data (as of March 29 ):

• This FY (October 2021 – now) we have provided 11,892 VVC appointments for Veterans and
we will continue to utilize VVC services in-lieu of face-to-face appointments.

NAVAHCS Average Wait Time:

Established Apr- May- Jun- Jul- Aug- Sep- Oct- Nov- Dec- Jan Feb Mar
Patient Wait Time FY21 FY21 FY21 FY21 FY21 FY21 FY22 FY22 FY22 FY22 FY22 FY22
Mental Health 3.8 3.3 3.5 3.6 3.2 3.0 3.7 3.6 3.9 5.0 4.9 4.0
Primary Care 4.0 6.5 6.2 4.9 5.8 4.8 4.3 6.3 5.7 5.8 6.7 6.3
Specialty Care 16.5 12.9 6.4 5.9 4.6 5.9 5.9 5.3 5.8 5.0 4.6 4.0

New Patient Wait Apr- May- Jun- Jul- Aug- Sep- Oct- Nov- Dec- Jan Feb Mar
Time FY21 FY21 FY21 FY21 FY21 FY21 FY22 FY22 FY22 FY22 FY22 FY22
Mental Health 16.5 11.4 7.1 10.2 8.5 12.8 10.4 9.0 9.4 6.9 9.4 20.5
Primary Care 20.8 23.5 25.4 24.2 21.2 25.3 25.4 22.8 29.1 22.4 21.4 21.3
Specialty Care 25.4 20.4 19.2 18.2 17.0 15.0 15.4 14.4 11.9 12.8 13.8 13.7