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FALL TERM I 2024• BRAND MANAGEMENT • FSH MKT 3300 • 555
Alison M. Wolfe MBA, MS, PhD, Professor
COURSE OUTLINE
Version #1, 09.02.2024
READERS ARE READING
LEADERS! TEXTBOOK: KELLER & SWAMINATHAN (2020), CHAPTER 10:
MEASURING SOURCES OF BRAND EQUITY: CAPTURING CUSTOMER MINDSET
Questions for you: What did I learn?
PART IV: 1. Describe effective qualitative research techniques for tapping into consumer brand knowledge.
2. Identify effective quantitative research techniques for measuring brand awareness, image,
responses, and relationships.
3. Outline how big data can help with understanding brand perceptions and brand positioning.
MEASURING 4. Explain the role of social media monitoring “control rooms” as a marketing research tool and
AND profile and contrast some popular brand equity models.
INTERPRETING TEXTBOOK: KELLER & SWAMINATHAN (2020), CHAPTER 11
BRAND MEASURING OUTCOMES OF BRAND EQUITY: CAPTURING MARKET PERFORMANCE
PERFORMANCE
Questions for you: What did I learn? (time/permitting)
1. Recognize the multidimensionality of brand equity and the importance of multiple methods
to measure it.
2. Contrast different comparative methods to assess brand equity.
3. Explain the basic logic of how conjoint analysis works.
4. Review different holistic methods for valuing brand equity.
5. Describe the relationship between branding and finance.
BOOK CLUB: WHEELER & MEYERSON (2024), CREATE TOUCHPOINTS
Week 10 MONDAY, NOVEMBER 4 (11.4)
WEDNESDAY, NOVEMBER 6 (11.6)
TEXTBOOK KELLER & SWAMINATHAN (2020), CHAPTER 10
• DISCUSSION QUESTIONS, p. 360, Q. 10-6, 10-7
• CASE QUESTIONS, BRAND FOCUS 10.0, p. 361, OPEN DISCUSSION
•
“YOUNG & RUBICAM’s BRAND ASSET VALUATOR”
• THREE “BRIEF” LEARNING KEY CONCEPTS FROM YOUR TEXTBOOK CHAPTER
• ONE REFLECTION / LEARNING TAKEAWY FROM THE CASE
FACILITATOR: #7. OLIVIA CZECH
Active learning in FRIDAY, NOVEMBER 8 (11.8)
action: interactive Special Virtual Fashion Professional Guests:
Welcome Alice Flynn, EC Fashion Marketing class!
discussion on the
reading BOOK CLUB & DISCUSSION
• WHEELER & MEYERSON (2024), CREATE TOUCHPOINTS
BOOK CLUB FACILITATOR: #7. LOGAN OLCOTT
AMW ❖ FALL TERM I 2024 ❖09.02.2024
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